FREQUENTLY ASKED QUESTIONS
1. HOW DO YOU WORK VIRTUALLY IF THIS IS A VISUAL MEDIUM? DON’T YOU NEED TO BE IN PERSON?
I use Zoom Web Conferencing Technology for my private coaching. Its a wonderful medium that allows both of us to see and hear each other (through our computers) and I also use a sketching tablet in case any visual notes are necessary for the kind of work we are doing (you can see the notes being created in front of your eyes, and digital files sent to you after each session).
2. WHAT IS THE AGENDA AND PROCESS?
Agendas are customized according to your unique needs, which is determined in our first session and/or you can book an Exploratory Chat to determine ahead of time. With my experience is usually very fast for me to determine the best approach for you and your situation.
3. WHAT ABOUT SCHEDULING?
Online sessions are 45 minutes in length (although I suggest clients leave 60 minutes in case we need some extra time). Upon receipt of payment (or beginning of payment plan) my assistant sends you a scheduling link to my calendar where you book your first and subsequent sessions (you may book as you like). My usual online coaching days are Monday-Wednesdays. In-person retreats are usually conducted Thurdays-Saturdays. Early morning or evening sessions can be arranged to accommodate international clients.
Refund and Session Cancellation Policy:
Refunds up to 3 days after purchase. After 3 days transfers are allowed to another SHIFT-IT Coach product or service or you may transfer your coaching time to another person if granted permission to do so. Scheduled sessions can be rescheduled. I require at least 24 hours notice to reschedule a booked session. Less than 24 hours results in forfeiture of session unless emergency.
4. I SEE OTHER PEOPLE ON THE INTERNET IDENTIFYING THEMSELVES AS SHIFT-IT OR VISUAL COACHES TOO. HOW COME? WHO IS BEST FOR ME TO WORK WITH?
I am the original SHIFT-IT Coach. The work originated out of my background in Organizational Development & Transformation, graphic facilitation, coaching, energy work and other influences (article on my journey with Visual Coaching). Since 2010 I have been certifying other coaches, therapists, etc. in my process, tools and the overall way of working visually.
I am pleased to attract wonderful process professionals from around the world to Visual Coach Certification. Through them SHIFT-IT and Visual Coaching are spreading far and wide — and doing great work in the world. Something I’m honored to be a part of. I am very particular about who is admitted into my program and there is a rigorous training and exam process to successfully graduate. Certified Visual Coaches in good standing are listed on the Visual Coach Directory.
As for who is the best person to work with, I suggest you shop around. And go with the person who feels the best fit to you and your particular needs. There is lovely diversity in geography, background and approach throughout the coaches. Just because I’m the originator doesn’t mean that I’m the best coach for you. Follow your gut, it always knows!
5. DO I NEED TO DO ANYTHING SPECIFIC TO PREPARE?
No, not usually. Just come as you are to your first session or book an Exploratory Chat if you wish to speak to me first.
6. I’M IN, HOW DO WE PROCEED?
Go ahead and purchase your selection. You receive an auto email with scheduling instructions immediately. My assistant also follows up your purchase to make sure you receive our emails (check your spam filters). Should you wish to book an Exploratory Chat before purchase, email my assistant at firstname.lastname@example.org to request one.